Digital catalogs and automated orders

📦 Catalog & products

• Products with photo, price, description and your own categories.
• Multi-photo and video gallery per item, with rich-text descriptions.
• Add-ons and options per product (extras, sizes, "hold the onion", half-and-half portions).
• Build-your-own combos with their own pricing and rules.
• Promotions with date ranges and discounts.
• Synonyms: the alternative names customers actually use, so the bot and the search box understand them.
• Prep time per product, for realistic wait estimates.
• Images uploaded from a file, pulled from a URL or searched right from the admin panel.
• Bulk price updates and currency switching in one step.
• Catalog import from spreadsheets to get started fast.

🤖 WhatsApp bot

• Visual, numbered menu: customers order without installing anything.
• Captures the full order: products, quantities, add-ons, address and payment method.
• Voice orders: the customer sends a voice note and the bot builds the order, shows it back and asks for confirmation.
• Order status check at any time.
• Order changes and cancellation from the same chat.
• Payment notice and receipt upload.
• Always-current price list delivered as an image.
• News and running promotions section.
• Bookings and appointments over chat.
• AI-assisted help for common questions about how to use it.
• Stateful conversation with automatic timeout if the customer walks away.
• Respects opening hours: after hours it says when you reopen.
• Broadcast lists for announcements and promos, built from your contacts.
• Each store with its own number and its own setup.

🛍️ Public web store

• Browsable catalog with no sign-up required.
• Cart that survives closing the page.
• Sign-up or log-in only at checkout, so you don't lose sales.
• Checkout with online payment or pay-on-delivery.
• 10 ready-made visual themes, plus your own logo and colours.
• Each store on its own web address, under its own brand.
• Theme preview before going live.

🧾 Orders & daily operations

• Order board that updates itself in real time — no refreshing.
• Clear statuses: received, preparing, on the way, delivered, cancelled.
• Assign orders to whoever prepares and whoever delivers them.
• Edit an order before delivery and cancel with a reason.
• Manual order entry from the counter or over the phone.
• Kitchen tickets printed automatically on the shop's thermal printer, with retries and alerts if it runs out of paper.
• Push notifications when an order changes status.
• Opening hours per weekday, with special dates and holidays.
• One-button sales pause when the kitchen gets swamped.
• Bookings and appointments with their own calendar.

🛵 Delivery & tracking

• Courier screen with assigned orders and orders free to pick up.
• Customers watch their order approach on a live map.
• Street-level route with the position updated throughout the trip.
• Delivery confirmed from the courier's phone.
• Full history of every trip: distance, duration and path taken.
• Managed delivery routes and per-customer shipment history.

💳 Payments & cash register

• Online payments via Mercado Pago, confirmed automatically.
• Cash, bank transfer and store-credit payments recorded.
• Receipt upload and reconciliation of what was actually collected.
• Store credit per customer, with balance and movements.
• End-of-day close with a Z ticket: daily totals by payment method and by product.
• Close history, so any past day can be reviewed.

🧮 Electronic invoicing

• Uruguay: electronic tax documents filed with DGI — e-Ticket, e-Factura and their credit and debit notes.
• Digital signature, document delivery and the daily reports required by regulation.

• Argentina: electronic invoicing with AFIP/ARCA, including CAE authorisation.

• Issued straight from the order, without re-entering data.
• Numbering per document type and a searchable archive of everything issued.
• The document is sent to the customer along with the order.
• Tax setup per store: issuer details, currency and document type.

👥 Customers

• Profile with contact, address, tax details and notes.
• Order and payment history for every customer.
• Self sign-up from the store or the bot — no manual data entry.
• Saved addresses so the next order takes one tap.
• Segmentation into lists for announcements and promos.

🚚 Suppliers & purchasing

• Suppliers with their details, terms and contacts.
• Products and purchase price lists per supplier, to compare before buying.
• Purchase invoices with AI-assisted import: upload the invoice and the system proposes the line items and amounts.
• Supplier payments and outstanding balance for each one.

📊 Inventory & reports

• Stock per item, with movements and adjustments.
• Sales reports by day, week and month, with comparisons.
• Best sellers and each category's share.
• Sales by payment method and by channel (WhatsApp, web store, counter).
• Daily close summary and how the business evolves over time.

📒 Bookkeeping

• Configurable chart of accounts, with your own account types.
• Journal entry templates for repetitive operations.
• Entries generated from sales, purchases and payments.
• General ledger, searchable by account and period.

🔐 Users, roles & security

• Profiles by job: admin, operator, kitchen, courier and customer.
• Per-screen permissions: everyone sees only what concerns them.
• Username and password sign-in, with credentials always encrypted.
• Protection against repeated sign-in attempts.
• An activity log of system changes, so you know who did what.
• Each store's data stays isolated from the rest.

🏢 Multi-store & platform

• Many stores on one platform, each with its own catalog, WhatsApp number and website.
• New stores set up with a starting configuration ready to trade.
• Per-store settings: currency, language, theme, opening hours, payment methods and printers.
• A testing environment kept apart from production, to try changes safely.
• Automated updates and regular backups of your information.
• A documented interface for integrating with other systems.